program guide

Let’s grow together through digital transformation.

The Adobe Solution Partner Program is here to help you grow – grow your career, your people, your business. We provide training and support for your teams to sell, market, and implement Adobe solutions to create joint customer success.

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Understand the Solution Partner Program levels

Regardless of your level, you will find benefits and support to help your company grow.

COMMUNITY

Limited access to Solution Partner Portal
Limited access to on-demand training
Webinars
Solution Partner Program Help Team

BRONZE

Community benefits plus:

Full access to Portal
Full access to on-demand training
Limited Sandbox access
Deal Registration with financial benefits
Partner Directory listing
Partner badge
33% off certification exams
Adobe Campaign and Adobe Experience Manager download
Eligible for Specializations
Eligible for Rapid Deployment Solutions
10% discount on Adobe Digital Learning Services*
3 certification vouchers

SILVER

Bronze benefits plus:

Pre-sales consultation
Sandboxes
Hands-on training environments
No fee to join the Adobe Experience Cloud Technology Partner Program as a Silver Partner
Use of Adobe trademarks in Google Ads
Sponsorship Discount for Summit 2024
Eligible for Accredited Solutions
15% discount on Adobe Digital Learning Services*
10 certification vouchers

GOLD

Silver benefits plus:

Promotion to Adobe field teams
Partner Management
Eligible for Product Partner Advisory Council
Access to Adobe Product Teams
Prioritized planning with Adobe Sales
Marketing support
Preferential marketing opportunities
Partner Spotlight on Adobe Partner social channels
20% discount on Adobe Digital Learning Services*
20 certification vouchers

PLATINUM

Gold benefits plus:

Partner Manager
Quarterly Business Reviews
Eligible for a Partner Marketing Manager
25% discount on Adobe Digital Learning Services*
30 certification vouchers

See all benefits

_{*Valid for purchases made directly with Adobe and excludes Enterprise Learning Subscriptions.}

PARTNERSHIP REQUIREMENTS

_{All figures in USD.}

_{[1] The payment of fees are subject to the payment terms in the “What is the fee to join?” section below.}

_{[2] Minimum of $100K annual subscription value per year ($40K in LATAM, Asia-Pacific or Japan) OR 4 closed deals counted towards Deal Count.}

_{[3] Minimum of $350K annual subscription value per year ($200K in LATAM, Asia-Pacific or Japan) OR 8 closed deals counted towards Deal Count.}

_{[4] Minimum of $5M ASV with no more than 75% of bookings in a single region, OR 100 Expert-level certified resources with no more than 75% of Expert-level certifications in a single region.}

_{[5] At least four Specializations in at least two Adobe solutions in at least two geographic regions.}

PROGRAM BENEFITS

Reap the benefits of partnership.

Partner leveling practices

We evaluate your needs every year.

Partner leveling occurs annually to ensure continued growth and to make sure your business is at the right level, receiving all the benefits that will help you succeed. Geographic partner leveling is also available. If your business spans multiple Adobe geographic areas, you may hold different partnership levels in each region your business covers.

Levels and benefits

FAQs

Partner levels are automatically reviewed at the beginning of the year. If you meet the next level's requirements, and would like to have a manual review, please reach out to SPPHelp@adobe.com and our help team will connect you with the appropriate partner manager.

Adobe provides resources to help partners build a successful practice. Visit the training page for information about on-demand training and credentials such as certification and sales accreditation.

The onboarding section has information on how to grow your team’s skills, from sales to implementation; checklists by role, how to access training, learner journeys, documentation, and more! (Sign in required.)

The Adobe Solution Partner Program is for companies who co-sell with Adobe its Experience Cloud products. To review all Adobe partner programs , please visit https://www.adobe.com/partners.html.

The Solution Partner Program is designed for companies that put Adobe technologies to work through implementations, creative services, technological innovations, solution development, system integration and strategic thought leadership.

There is no fee to join the Adobe Solution Partner Program at the Community level. Fees apply to all other levels. If you join the Solution Partner Program at the Platinum, Gold, Silver, or Bronze level, you must pay the fees according to the table under the Program Fees Section.

The Solution Partner Program will waive the Bronze level fees for the following Adobe Experience Cloud Technology Partners, so long as the partners maintain the following Adobe Experience Cloud Technology Partner status

(i) Platinum

(ii) Gold

(iii) paid Silver

The fees paid by you will also cover your Affiliate(s) that are eligible for the Solution Partner Program. Affiliate(s) means, for a party, any other entity that controls, is controlled by, or under common control with, the party. All fees will be due and payable net 30 days and will be measured from the date of invoice. All invoices will be delivered electronically.

Adobe may charge interest at a monthly rate equal to the lesser of 1% per month or the maximum rate permitted by applicable law on any overdue fees, from the due date until the date the overdue amount (plus applicable interest) is paid in full. You must provide clear indication with your checks (or other form of payment) as to which invoices (or portions thereof) the payment should be applied. Alternatively, these payment details can be emailed to sjar@adobe.com no later than the date of payment.

If you fail to pay any amount due under this Agreement according to the payment terms contained herein, Adobe will send a reminder notice. If you fail to pay within 15 days of the date of the reminder notice, Adobe may, in its sole discretion, setoff such unpaid amounts against any benefits to which you are entitled (e.g., deal registration) and/or terminate your participation in the Solution Partner Program.

If you believe in good faith that Adobe has incorrectly billed you, you must contact Adobe in writing within 30 days of the invoice date, specifying the error. Unless you have correctly notified Adobe of the dispute, you must reimburse Adobe’s reasonable collection costs. You must pay the undisputed portions of Adobe’s invoice as required by this Solution Partner Program Guide.

The prices in the Program Fees Section do not include applicable taxes. Adobe will invoice you for any applicable taxes, and you must pay these taxes. Where applicable, you must provide a tax-exemption claim to Adobe before placing an order. If you are required to withhold income taxes from your payment to Adobe, you agree to send Adobe an official tax receipt within 60 days of payment to Adobe.

The BCTQ is an online training concerning Adobe’s Business Partner Code of Conduct and survey, which takes about 15-20 minutes to complete. Partner contact people can log in to Captivate Prime to enroll in and take the BCTQ.