Business Compliance Training & Questionnaire FAQ

Business compliance training & questionnaire FAQ

Someone at your company needs to complete the BCTQ. See “Who should complete the BCTQ?” if you have any questions.

Limited Portal access: If the BCTQ is not completed or is pending approval, your Partner Portal access rights will be limited to Community Partner level. This means you won’t be able to access certain benefits until the BCTQ is approved.

Adobe has always been committed to integrity, ethical business practices and compliance with the law in every aspect of Adobe’s operations and in every market, as expressed in the Adobe Business Partner Code of Conduct. This helps Adobe ensure its partner ecosystem adheres to international anti-corruption laws and follows the same standards as Adobe.

If your company is still waiting to be approved as a program member, then you must wait to be approved to complete the training.

Existing Solution Partner Program members: complete the BCTQ, please log into Captivate Prime, choose “Adobe Partner Code of Conduct”, select “Enroll”, and then “Start”. If you have problems accessing Captivate Prime or don’t see the Adobe Partner Code of Conduct link after logging in, please contact our support team.

The Partner Contact may complete the BCTQ by,

Registering for the Solution Partner Program by following these steps, and taking the BCTQ Adobe Partner Code of Conduct module in BCTQ Adobe Partner Code of Conduct module; or
Sending a request to Adobe Compliance at CPSurvey@adobe.com. The request should include the Partner Contact’s name and email address and a request for a custom BCTQ link to be sent directly to Partner Contact. This second option does not require the Partner Contact to register in the Solution Partner Portal

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What is the Business Compliance Training and Questionnaire (BCTQ)?

What should I do about the Business Compliance Survey Required Alert?

What is the purpose of the BCTQ?

Who should complete the BCTQ?

How do I complete the BCTQ?

What if I am not the Partner Contact? How does the Partner Contact complete the BCTQ on behalf of my company?

How often is the BCTQ required?

How can I find out when the last BCTQ was completed and when the next one will be required?

How long does the BCTQ take to complete?

How long does it take for Adobe Compliance to process the BCTQ responses?

What are the survey questions on the BCTQ?

My parent company has completed the BCTQ, should I also complete it?

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