There is no fee to join the Adobe Solution Partner Program at the Community level. Fees apply to all other levels. If you join the Solution Partner Program at the Platinum, Gold, Silver, or Bronze level, you must pay the fees according to the table under the Program Fees Section.

The Solution Partner Program will waive the Bronze level fees for the following Adobe Experience Cloud (“AEC”) Exchange Partners, so long as the partners maintain the following AEC Exchange Partner status

(i) Premier

(ii) Accelerate

(iii) paid Innovate

The fees paid by you will also cover your Affiliate(s) that are eligible for the Solution Partner Program. Affiliate(s) means, for a party, any other entity that controls, is controlled by, or under common control with, the party. All fees will be due and payable net 30 days and will be measured from the date of invoice. All invoices will be delivered electronically.

Adobe may charge interest at a monthly rate equal to the lesser of 1% per month or the maximum rate permitted by applicable law on any overdue fees, from the due date until the date the overdue amount (plus applicable interest) is paid in full. You must provide clear indication with your checks (or other form of payment) as to which invoices (or portions thereof) the payment should be applied. Alternatively, these payment details can be emailed to sjar@adobe.com no later than the date of payment.

If you fail to pay any amount due under this Agreement according to the payment terms contained herein, Adobe will send a reminder notice. If you fail to pay within 15 days of the date of the reminder notice, Adobe may, in its sole discretion, setoff such unpaid amounts against any benefits to which you are entitled (e.g., deal registration) and/or terminate your participation in the Solution Partner Program.

If you believe in good faith that Adobe has incorrectly billed you, you must contact Adobe in writing within 30 days of the invoice date, specifying the error. Unless you have correctly notified Adobe of the dispute, you must reimburse Adobe’s reasonable collection costs. You must pay the undisputed portions of Adobe’s invoice as required by this Solution Partner Program Guide.

The prices in the Program Fees Section do not include applicable taxes. Adobe will invoice you for any applicable taxes, and you must pay these taxes. Where applicable, you must provide a tax-exemption claim to Adobe before placing an order. If you are required to withhold income taxes from your payment to Adobe, you agree to send Adobe an official tax receipt within 60 days of payment to Adobe.

Memberships do not expire while members meet their partner-level requirements; however, partnerships are reviewed once a year and inactive partnerships may be terminated.

Learn from Adobe experts with training delivered by Adobe Digital Learning Services. All partners can access instructor-led virtual training globally. Please reach out to SPPHelp via email or chat to receive a discount code

Partner SPP level discounts:

• 15% for Bronze partners
• 25% for Silver partners
• 30% for Gold and Platinum partners
  

The Adobe Solution Partner Program is for companies who co-sell, implement and support Adobe Experience Cloud. To review programs designed for Creative Cloud and desktop products, please visit http://www.adobe.com/partners and click on the information for the Technology Program. 

Partner levels are automatically reviewed at the beginning of the year. If you meet the next level's requirements, and would like to have a manual review, please reach out to SPPHELP@adobe.com and our help team will connect you with the appropriate partner manager.

Adobe provides resources to help partners build a successful practice. Visit the training page for information about on-demand training and credentials such as certification and sales accreditation. Bronze and above partners get certification discounts, and access to more tools and training, such as sandboxes and product challenges exercises. Many partners also pursue Specialization. View the Specialization guidelines to understand more about how many roles your team should have to achieve Specializaton. 

The onboarding section has information on how to grow your team’s skills, from sales to implementation; checklists by role, how to access training, learner journeys, documentation, and more!  (Sign in required.)