If you registered as a member before this change took effect on May 19, 2024, this change requires you to make a handful of minor updates to your user profile and to also update your communications preferences.

We’ve also provided a way for you to add any other Adobe IDs that you have and associate them with your Solution Partner Program or Technology Partner Program user profile.

Whether you are a new or existing registered user, we strongly recommend that you take a few minutes to indicate your communications preferences so that you receive information on the products and topics that interest you and the type and style of publications you want

To update your communication preferences for Solution Partners:

1. Log into the Portal.
2. Select Program in the global navigation menu.
3. Then, select Manage Profile.
4. In the local navigation that appears, select User profile > Communications preferences to open the Communications preferences page.
5. From the options below, deselect the checkbox for the applications, topic, and publication of the communications you do not wish to receive.
6. Click Save to your preferences.

To update your communication preferences for Technology Partners:

1. Log into the Portal.
2. Select Program in the global navigation menu.
3. Then, select Account Management.
4. In the local navigation that appears, select User profile > Communications preferences to open the Communications preferences page.
5. From the options below, deselect the checkbox for the applications, topic, and publication of the communications you do not wish to receive.
6. Click Save to your preferences.

If you are an existing user, you’ll need to review and update four fields in the Personal information section of your user profile that are new — Functional role (which was previously “Primary job role”), Role details (which was previously “Secondary job role”), Full legal name, and Alternate email address. Information in some of these fields was automatically populated via a dynamic pull from our system but requires your review and update.

To update your user profile as a Solution Partner:

1. Log into the Portal.
2. Select Program in the global navigation menu.
3. Then, select Manage Profile.
4. In the local navigation that appears, select User profile > Personal information and click the Edit button next to the Personal information section.
5. Update the entries in the Functional role, Role details, Full legal name, and Alternate email address fields.
6. Click Save to save your changes. 

To update your user profile as a Technology Partner:

1. Log into the Portal.
2. Select Program in the global navigation menu.
3. Then, select Account Management.
4. In the local navigation that appears, select User profile > Communications preferences to open the Communications preferences page.
5. From the options below, deselect the checkbox for the applications, topic, and publication of the communications you do not wish to receive.
6. Click Save to your preferences.

If you are a Solution Partner and have questions about these updates or experience any difficulties updating your profile or communication preferences, please reach out to SPPHelp or connect with us through chat on the Portal.

If you are a Technology Partner and have questions about these updates or experience any difficulties updating your profile or communication preferences, please reach out to our Support Team.