Adobe Partner Awards

Our diverse, talented Partner community is key to Adobe’s continuing success and integral to our customers’ digital transformation journeys.  Every year, we recognize Partners who are driving business success and customer value while demonstrating exceptional collaboration with Adobe .  Our awards, listed below, are evaluated each year and announced at one of our regional events, such as Partner Day at Adobe Summit in North America and EMEA. Our global Experience Cloud Partner of the Year honor is awarded at Adobe’s Worldwide Sales  Conference. See the 2018 Partner of the Year award recipients.

 

In 2018, we introduced a new award, Delivery Quality Partner of the Year, to  recognize exemplary customer service, alignment with Adobe Launch Foundation  Services and collaboration on deployment of large digital transformation projects. In 2019, we will debut a Customer Success Partner award in recognition of  Partners who have delivered outstanding customer deployments and CSAT scores,  among other criteria. See below for a listing of awards and criteria.  

Award Category Scope Award Event Decision Maker
Exchange Partner of the Year Regional Partner Day at Summit/Symposium Regional Leader
Experience Cloud Partner of the Year Regional Partner Day at Summit/Symposium Regional Leader
Emerging Experience Cloud Partner of the Year Regional Partner Day at Summit/Symposium Regional Leader
Customer Success Experience Cloud Partner of the Year Regional Partner Day at Summit/Symposium Regional Leader
Delivery Quality Experience Cloud Partner of the Year Regional Partner Day at Summit/Symposium Regional Leader
Global Experience Cloud Partner of the Year Global Partner Day at Summit/Symposium Global Leader

Partner Award Criteria

No submissions or applications are solicited; Partners are assessed on the criteria below. Results are evaluated for Adobe’s fiscal year, which starts in December.

Exchange Partner of the Year

Partner has delivered complementary technology to the Adobe Experience Cloud that has driven significant customer value.

Experience Cloud Partner of the Year
  • ASV
  • Services
  • # of certifications
  • # of specializations
  • Quality of relationship with Adobe
    • Proactively address issues
    • Collaborative in sales process and with Adobe Customer Solutions
    • Supportive of Adobe Initiatives
    • Drive value for Customer, Partner, Adobe
Emerging Experience Cloud Partner of the Year
  • Sufficient increase in business to justify a level promotion
  • ASV
  • Services
  • # of certifications
  • # of specializations
  • Quality of relationship with Adobe
    • Proactively address issues
    • Collaborative in sales process and with Adobe Customer Solutions
    • Supportive of Adobe Initiatives
    • Drive value for Customer, Partner, Adobe
Customer Success Experience Cloud Partner of the Year
  • 80+ CSAT Score with 10+ submissions of successful customer deployments
  • At least 2 Adobe Specializations in different solutions
  • Worked closely with Adobe Professional Services on at least 1 co-engagement /implementation
Delivery Quality Experience Cloud Partner of the Year
  • Exceptional customer service
  • Joint alignment around Launch Foundation Services with at least 5 LFS Projects
  • Collaboration on deployment of large digital transformation projects
  • Specific focus on co-selling licenses
Global Experience Cloud Partner of the Year
  • Partner with global reach and significant business in multiple regions
  • ASV
  • Services
  • # of certifications
  • # of specializations
  • Quality of relationship with Adobe
    • Proactively address issues
    • Collaborative in sales process and with Adobe Customer Solutions
    • Supportive of Adobe Initiatives
    • Drive value for Customer, Partner, Adobe

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