Solution Showcase

The Adobe LiveCycle ES and 4Point customer self-service solution offers telcos an opportunity to increase customer satisfaction and loyalty while reducing their operations costs.

The 4Point integrated criminal justice solution addresses the key challenges of integrating disparate information systems and making critical information accessible in a more secure and timely manner.

4Point developed LiveFill to simplify the call center agent user interface and to integrate disparate systems, including third-party applications, into one, seamless user experience.

Supporting an enhanced look and feel, improving navigation, and incorporating feature requests from commuters—such as e-commerce integration for online ticket purchases—Acquity suggested that Metra standardize on Web Experience Management from Adobe. Since the launch, the site has seen a 178% increase in hits per day.

The AST solution provides a multichannel communication platform, a flexible business process management system (BPMS) engine, and strong reporting and data analysis tools—all presented using an engaging user interface.

Rather than mass-printing letterhead stationary, why not download and use it directly when printing relevant documents?

The Alti SAP access solution leverages Adobe's customer experience management platform by extending SAP data in a unique, differentiated, and compelling manner.

Aquiller, based on Arch's award-winning Forms Lifecycle Manager technology, allows customers to easily collect and classify busines content from across the enterprise, tapping into their SAP data.

Exploiting the power of mobile computing for remote field workers requires the right software platform to fully support the unique requirements and environment of remote service workers.

Avoka FormCenter for Adobe LiveCycle enables organizations to implement a customer self-service solution in a timely and cost-effective manner.

Avoka SmartForm Composer for Adobe LiveCycle ES, part of Avoka Form Factory for Adobe LiveCycle ES2, enables people without speciailized design or programming skills to create sophisticated electronic forms in minutes.

Capgemini developed a unified platform that houses all administrative processes.

The Cardinal Field Sales Automation solution streamlines the B2B sales process, eliminating paper, reducing errors, and integrating with back-end systems.

To address these issues, Dafolo developed a framework of more than 250 dynamic PDF forms that help guide citizens through the process of applying for services.

The Deloitte Next-Generation User Experience and Document Management Solution includes rich Internet applications (RIAs), easy-to-use electronic forms, document management, and workflows.

The Deloitte Trade Document Aggregator solution collates all documents relating to a shipment into a single PDF document, based on a unique denominator, and the content of all the documents is automatically cross-checked for compatibility.

Deloitte's Adobe Sales Force Automation (SFA) solution provides a single, intuitive front end for users to interact with CRM data and transactions.

DEMCO needed a way to identify customers that had abandoned their shopping carts on DEMCO’s website. The company chose the Adobe Digital Marketing Suite, powered by Omniture®, to determine if customers left an item in a cart so that DEMCO could follow up and encourage them to complete their purchase.

Working with Adobe’s implementation partner, Ensemble, Workforce Development Programs staff created a resumé-building tool for the Virtual Job Fair application using Adobe LiveCycle ES. Under the e-Colorado.org umbrella, other departments are also being encouraged to use the Adobe tools to create more robust, functional Web pages. With Adobe CQ, program staff are granted rights to design within a certain area. 

The Ensemble e-invoicing solution allows organizations to realize huge potential cost savings by streamlining and automating their invoicing processes.

The Ensemble Quote to Cash solution provides an intuitive and professional Adobe® AIR® based quotation management solution enabling users to create quotations and allowing management to review and approve them.

The Ensemble Shared Review tool is a robust solution for initiating and tracking ad-hoc reviews of electronic assets.

In partnership with key healthcare professionals, Fortrus developed Mobius EMR, a modular solution aimed at moving hospitals and other healthcare organizations toward full electronic health records.

The Headstand Media scalable web design solution provides a centralized content management strategy within a strong brand framework, allowing different sites to maintain an individualized look and feel.

HeBS Digital achieves remarkable ROIs and builds award-winning websites for clients using the Adobe® Digital Marketing Suite, powered by Omniture®, and Adobe Creative Suite® 5 software.

The iDA MediaFoundry CEM 4 CRM solution provides companies with a service-oriented user experience, which aggregates back-end data and systems through an easy-to-use, unified application.

The impuls connect solution allows agents to conduct interviews with their customers in an online meeting using Adobe Connect web conferencing software.

Vodafone's operating unit in the South Pacific, Vodafone Australia, partnered with digital marketing consultancy JBA Digital to deploy the Adobe Digital Marketing Suite, powered by Omniture, to make the online buying experience more seamless for customers, as well as less costly and more profitable for the company.

With assistance from the consulting and IT service group Logica, ESO implemented the Web Experience Management (WEM) from Adobe, and benefits from a centralized and flexible content development process for diverse groups of site contributors.

Logica has developed an integrated solution which meets the expectations of today’s highly discerning consumers and supports insurance companies in meeting their customers’ needs.

The Model Metrics 2GO solution is a mobile cloud application that pulls down CRM data locally onto a field rep's mobile device.

The Pico ACCS enables organizations to establish a two-way conversation with nearly one billion chat users who are familiar and comfortable with the channel.

Along with Razorfish, Terra chose the Adobe Digital Marketing Suite, powered by Omniture, as its enterprise-level platform for capturing data interactions and putting them in context of consumer behavior, media convergence, industry trends, and advertisers’ demand for ROI.

The Roundarch BI Dashboard provides an efficient and intuitive rich Internet application (RIA) front end to enterprise data.

Working with its main digital agency, SapientNitro, Hyatt completed a rigorous evaluation of options for improving online customer experience, eventually selecting Adobe Web Experience Management solution, including Web Content Management, Digital Asset Management, Social Collaboration, and Multi-Site Manager capabilities.

The SQLI Flex Business Services solution provides a modular answer to improve how corporations interact with their business applications and the application data.

SQLI developed a lightweight application that provides full integration with SAP using Adobe LiveCycle Data Services and the Adobe Flash Platform. 

SQLI developed a rich desktop application that combines the high performance of the Adobe Flash Platform with the business process capabilities of the existing SAP CRM system to provide a vastly simplified user experience.

The Seidor Electronic Official Gazettes solution automates and controls the entire publishing process-from the user interface to content collation to document reviewing and editing, and finally publishing the gazette.

The Twin Technologies DigiNodes DAR solution provides a simplified path for commenting, review, markup, and approval of digital media assets.

Working with VML, its primary digital development agency, Premier Inn evaluated the options for its new web platform. Based on Java™ and other open technologies, Adobe CQ Web Content Management offered the flexibility the company was looking for, including easy integration with Premier Inn’s booking engine and other back-end systems.

A new dynamic, experience-driven website showcases the diversity, depth, and vibrancy of Singapore while integrating mobile, editorial, and social media content into a single platform. Through real-time insights, customer data, and multivariate testing tools, XM—the development partner working with STB—is able to constantly evolve and adapt the website to better understand user behavior and tailor experiences that suit consumer needs.